Close Buy vs Lease in Wesley Chapel, FL
Testimonials
Very straightforward and easy process.
Easy no hassle purchase.
“ Easy no hassle purchase. I am a returning government contractor from the middle east and I went to Subaru and met Todd and Sarit. When I tell you that they made the experience so easy. Day one picked a car and submitted for financing. Day two I was driving home in my new to me ride. World class experience from start to finish. Would recommend 10/10. ”
Without getting into too much backstory, I'll start by
“ Without getting into too much backstory, I'll start by saying I came into this dealership with a bit of a chip on my shoulder. Nothing they did and nothing about Subaru at all, just a recent buying experience with a totally different manufacturer and group. When I tell you Subaru of Wesley Chapel restored my faith in dealerships, salesmen, and car companies, I am NOT exaggerating. Not even a little. When I came in, I was greeted by the receptionist and a gentleman sitting near the front door. They asked who I was there to see, and I explained that I did not have an appointment and just wanted to look at cars. He hopped right up and started showing us what they had available. He was whatever the exact opposite of pushy is. He was calm, patient, informative, and at no time did it feel like I was talking to someone trying to get a big commission... he was just like taking a good friend with us to see some nice cars. I took 3 test rides of various models, and we looked at a few others. He gave us time to talk alone when asked, and he stayed close enough to get his attention without being so close as to listen in. I never felt rushed or that he was ready to pounce. When we were done looking at all the cars we wanted, he asked what we'd like to do now. Not any reference to drawing up paperwork or running numbers, just what WE'D like to do. I said we wanted to move forward with the car I had decided on, and he got the numbers together for us quickly (but still, not pushy). We asked for some changes here and there (to see different down payment amounts, different terms, etc) and each time he went and got them immediately. The original plan was NOT to purchase a car yesterday, but the entire experience was not only super efficient, but it was so easygoing and relaxed that we decided that this is who we want to do business with. He got us the finance person, who was just as friendly. He went so far as to offer advice that would save us a good chunk of change that hadn't occurred to us. I've never had a dealership recommend we do something that would be giving them less money because it would be easier for us... they usually do the opposite and try to squeeze as much as they can. It was really refreshing, and it gave us a greater sense of trust. We were there for just over 2 hours from the moment we pulled into the lot until we drove off. Not only is that the shortest amount of time it has ever taken me to buy a car, it was the most genuine experience I could have possibly imagined. I've bought a lot of cars in my lifetime. I usually only keep cars for a few years before moving on to a new one. This is the second best experience I've ever had, and the first one was buying from a very close friend who was a sales manager! I can't recommend Subaru of Wesley Chapel enough. This was such a great experience. ”
“ My wife (today) bought a Certified Subaru Forester. We delt with Evan and was pleased with how professional we were treated. Yes we recommend Subaru of Wesley Chapel as a place to purchase your next vehicle. ”
“ The service department at this dealership sets the standard for automotive service on the dealership or specialty level. The amount of experience and skill among the technicians is unparalleled, and also the proficiency and professionalism of the service advisors is astounding. All in all great experience, concise communication, and very reasonable rates. ”
“ Just a great buying experience thanks to the professional and friendly business from Michael, Patrick and Kevin. If you want a fair deal and excellent attention, go to Subaru of Wesley Chapel! ”
“ Michael A. was great! He directed us to a car we hadn’t previously looked at that was great for us! ”
“ Michael Adam is a delight to work with. He made the car buying process as quick and easy as possible. Excellent service! ”
“ I have literally just had the best car purchasing experience of my life. I did my research and reached out to the dealership to negotiate price via phone. I had a written out the door, negotiated price from the manager when I arrived at the dealership. I am a single female and have had negative experiences at car dealerships in the past. At Subaru, Wesley Chapel everyone from the manager to the salesman to the finance manager, treated me with respect. They did not waste my time or play the typical psychological games. I got a very fair deal. I can’t tell you what that meant to me. They have my loyalty from here on out. ”
“ Michael Adam was really helpful and awesome! ”
“ Micheal was very helpful and very welcoming to me. He gave quick and easy service and got me in a new brz ”
“ Micheal was super helpful and he was really positive GO TO MICHEALLL TRUST got me an amazing price on my brz ”
“ Nice selection of cars. Staff promptly greeted me, but was not pushy. Followed up with me after I was done looking at vehicles to offer any assistance. Nice atmosphere inside the dealership. ”
“ Had a great experience with this dealership. I was shopping around for a Subaru and this dealership was the most transparent. Sarit Ortiz helped me the whole way through and I highly recommend her. They didn’t have problems talking about out the door numbers which is the most important to me. They were patient and kind and not pushy at all. Sarit was also very educated about the vehicle which made my experience even better since I am new to Subaru. Bought a car from them and I love it thank you! ”
“ Had a great experience buying our Uncharted with Michael Adam, he was super knowledgeable and easy to work with. 10/10 would buy a car from him again. ”
“ We had the pleasure of purchasing a used 2020 Jeep Wrangler from Subaru of Wesley Chapel. The entire experience from start to finish was easy and stress free. Most people have the same reservations about working with dealerships. Pressure tactics, bait and switch, dragging out the process etc etc etc. Subaru of Wesley Chapel does not operate in that way at all. From the minute I reached out online, to our first conversation everything was exceptional. Our sales person was Sarit Ortiz. Sarit took additional videos of the exterior and interior prior to our arrival so we didn’t waste our time driving an hour one way just to find out the vehicle wasn’t as clean as advertised. When we arrived the vehicle was waiting for us to test drive and it looked really clean. There was no pressure to purchase. We told Sarit we needed to pray about it and sleep on it and we would get back to her in a few days. We ultimately decided we wanted to vehicle and made the deal via text. When we arrived at the dealership a few days later we were greeted and assisted by Sarit and Todd Featherstone. Todd helped make sure the Jeep was completely detailed, gassed up and to our liking. We worked with Brad Wernsing the finance manager and that process was smooth as well. Brad helped ensure we got the best rate and walked us through everything with no pressure or gimmicks trying to switch up the numbers or change the interest rate. Prior to driving away we noticed a rear taillight was out and immediately Todd grabbed the keys and had the light replaced. While waiting we were greeted by used car manager Kevin Lin making sure Sarit and Todd was taking care of us. During the drive home I noticed what I thought was an issue and upon calling without hesitation they told me to bring the Jeep back and they would do a full diagnostic. The provided me with a brand new loaner car. The service department took excellent care and shared updates and feedback addressing my concerns. It has now been 2 months since we bought the Jeep and we are still as happy as the first day we test drove it. If you are looking for anew or used vehicle I highly recommend Sarit, Todd and the team at Subaru of Wesley Chapel. Thank you all so much. Sincerely, Happy Customers! ”
“ Michael Adam was very helpful in finding and negotiating our deal. Our daughter is so excited to get her first vehicle. Thank you for being a part of that! ”
“ Subaru should be very Happy to have team members like Miguel and Phil. My Fiance Kayla and I were just window shopping at the time. Miguel and Phil went above and beyond to get our deal finalized. On top of, I was looking at places to get my equinox cleaned inside and out before driving back to Ocala. And both Phil and Miguel made that happen for me. Two outstanding people, we had the opportunity of meeting. This is the first Subaru I own, and they definitely won a client for life. Thank you Miguel and Phil ”
“ Michael Adam was amazing and fun to work with. He helped us get what we needed for my son and at the right price too. Thank you to all the staff but especially all of Michael's hard work on our behalf. I highly recommend the drive to Wesley Chapel. ”
“ Great dealership very caring and friendly. Just getting oil change from the start to finish these guys are fantastic. I can only say good things about this dealership. We also bought a 2024 crosswalk. Great sales experience and felt good about the entire sales. No pressure sales nonsense. Just honest people. ”
“ Had a great experience with Michael Adam! He was professional, kind, listened, made the process quick and easy. ”
“ After a disappointing experience with my local dealer, I went on an internet search to find a Silver WRX tS. I found it at Wesley Chapel Subaru. I worked with Miguel who was courteous and professional. A fair price was negotiated and I made the 3 hour trek to pick up my new car. Everyone I encountered at the dealership was friendly and personable, which made the transaction a pleasure. I'm so happy with my experience that I'd make the drive again. My husband commented that this was the fastest car purchase we had ever experienced, and virtually painless. 10 / 10 ”
“ Micheal Adam’s was amazing and got my care for me at a great deal and works with your needs! ”
“ Michael Adam was professional, prompt & very easy to work with. ”
“ Luke is a great salesman. Always responded quickly and very knowledgeable. They made the car buying experience very easy. ”
“ Just purchased a car from Michael Adam and had a great experience overall. In and out in a reasonable amount of time and was pleasant to work with along the way. ”
“ We were happy to work with Michael Adam and the team. ”
“ Michael was absolutely fantastic to work with. From the very beginning he was very understanding, and willing to do whatever it takes to make sure I get into a new car, and out of my old one without any issues. I will be referring anyone I can to Subaru of WC. Thank you again Michael!! ”
“ Michael Adam is the sales person we have for this deal. Great communication, return all phones call and went all and beyond to be able to make this deal. This guy is the type of sales person that any dealer needs. Hope the best for you Michael. ”
“ Had a very easy and pleasant time. Evan Main helped tremendously and explained everything in a way I could understand as well as Phil. They did amazing and made sure everything ran smoothly. ”
“ Zachary was great. Was in and out way faster than I expected! ”
“ Dario was amazing! He helped me finance a BMW x1 from their lot! Very professional and honest throughout the whole process. Great experience for a first time car buyer! 10/10 ”
“ As always, extremely thorough, informative and efficient ”
“ Excellent service and knowledgeable employees. Garrett in the service department was very helpful and knowledgeable. I highly recommend Subaru of Wesley Chspel! ”
“ Very welcoming, didn’t feel rushed at all. Didn't feel pushed to buy anything. Will definitely deal with again. ”
“ We had an outstanding experience working with Malcolm Shavers at Subaru of Wesley Chapel! From start to finish, Malcolm made the entire process smooth, stress-free, and genuinely enjoyable. He went above and beyond to get our deal done and even arranged for our new vehicle to be delivered right to our home—talk about exceptional service! This is our second Subaru, and thanks to Malcolm, Shevon & Mr.Little we are now the proud owners of our very first Forester Premium Hybrid, which we absolutely love. Malcolm’s professionalism, communication, and dedication to his customers truly set him apart. If you’re looking for someone who will take great care of you and make the car-buying process easy, he’s your guy. Highly recommend—5 stars all the way! – Angie & Mike Blue ”
“ Fantastic service, super fast I was in and out before my scheduled appointment ”
“ The service department was friendly and professional. Great communication throughout. Zac was my service contact and he was extremely helpful and walked me through the process. My car was fixed quickly within a few hours. The best part was finding out my part and service was under an extended warranty! I would highly recommend Subaru of Wesley Chapel! ”
“ Could have been 5-star. Yoyo was a great salesman. Unfortunately we had limited time and stopped in when he was not there after driving 2 hours from Orlando to be told they would not negotiate price as Yoyo said they would. Next day manager called and did adjust price which required us driving back again. Wish it would have been done in one day so I could give 5-star. Ask for Yoyo! ”
“ My husband and I bought a 2022 chevy Silverado from Matt. I had texted him before hand to tell what we where looking at. He had the truck pulled up front when we got there. Told him what we wanted for tade in, monthly payments. He made it happen. Did push us into something we couldn't afford. Matt was very helpful and respected our needs. I would recommend anyone to go see Matt to help you out. ”
“ Very straightforward and easy process. I felt heard and like my time was respected. Thanks. ”